Frequently Asked Questions

Our Sea Salt soaps are made with 50% sea salt in order to give you a rich lather that doesn’t get slimy for use on hands and face (also great for shaving). The bar is quick dry so it won’t leave a mess on your sink.

Our Original body soaps are meant to give you extra moisture that lasts so they are formulated with a higher amount of skin nourishing oil. These are meant to be used in the shower and are great as a low waste body wash!

Unfortunately, we are online only! However, you can find us at vendor shows throughout the year. Check out our social media channels to see where we will be heading next.

We are doing our very best to send out orders within 2-5 business days from date.

We do not ship internationally at this time. It is hard to accurately price international orders and in many cases there are fees applied by Customs. We appologize for this inconvenience.

We hope you enjoy our products. However, in an unlikely event where you would like to return the products, you may return the goods for a refund or a credit note within 30 days of receipt of the goods. We will issue a refund for the purchase price of the goods (not including postage). Please note buyer is responsible for return postage costs and any loss in value if an item isn’t returned in original condition.

Brooklandsoap soaps takes pride in providing our customers with the best quality handmade products. If you are not satisfied with a product, we would like to hear it, as we strive to continue improving the quality of our products and build on the satisfaction of our customers.

Please contact us at: brooklandnaturals@gmail.com

We appreciate your input!